ANSWERS BEFORE YOU BOOK
Real Estate Media FAQs
Ottawa & Gatineau
Clear answers about packages, delivery, booking and preparing your property in Ottawa and Gatineau.

Packages & delivery
Packages & delivery.
What do the real estate media packages cost?
Basic is $300, Standard $500, Premium $700 and Luxury $900, CAD, plus applicable tax. Properties over 2,500 square feet incur additional charges. Confirm the final price when booking.
How many photos are included?
Basic, Standard and Premium include up to 40 photos. Luxury includes unlimited photos.
What is included in every package?
Every package includes photos, a floor plan, virtual feature sheet, virtual twilight, blue sky replacement, a custom property page and delivery within 24 hours.
Which packages include a virtual tour?
Standard, Premium and Luxury include a virtual tour. Basic does not include a virtual tour.
How long is my virtual tour hosted?
Packages with a 3D tour include 3 months of hosting. Hosting is $15 per month afterward.
Does Premium include both video and drone video?
Premium includes a video walkthrough OR drone video. Luxury includes both a video walkthrough and drone video.
When will I receive my package?
All four packages are delivered within 24 hours. Tell us your listing deadline when booking.
Booking & preparing
Booking & preparing.
How do I book a shoot?
Use our online booking portal to choose your services and request a date. Contact us if you need help planning a custom shoot.
How long should I allow for the appointment?
For a prepared property, photography alone typically takes 30–45 minutes, a Standard package around 45–60 minutes, and a Premium package around 1–1.5 hours. Property size and selected services affect timing.
How should I prepare the property?
Clean and declutter rooms, turn on lights, clear countertops and remove personal items before the appointment. Use our property preparation checklist for room-by-room guidance.
Do you serve locations outside Ottawa and Gatineau?
We serve Ottawa, Gatineau and surrounding communities, including Rockland, Chelsea and Wendover. Contact us to confirm availability and travel fees for locations outside our usual service area.
Can you work in French?
Yes. We offer service in English and French. Vous pouvez nous contacter en français.
Services & special requests
Services & special requests.
Do you offer 4K video and drone coverage?
Yes. We use 4K cameras for property videography and drone coverage. Drone flights depend on the location and conditions. Tell us about the property and coverage you need when booking.
Can I order individual services?
Yes. You can book individual services or choose a complete media package. Explore our services and confirm options in the booking portal.
Can you photograph commercial or rental properties?
Yes. Contact us with the property location, scope and intended use so we can help plan the media.
What if I have a specific editing request?
Share your requirements before the shoot. If you need a change after delivery, contact us so we can review the request with you.
Do you offer rates for brokerages or property managers?
Contact us to discuss your property volume and requirements. We can help you plan an arrangement for your business.
Privacy policy.
Read the NVISION3D.ca privacy policy
Privacy Policy for NVISION3D.ca
Introduction
NVISION3D.ca ("Website") is committed to protecting the privacy and security of its users' personal information. This Privacy Policy outlines the types of personal information that the Website collects, how it uses this information, and the measures it takes to protect users' information. By accessing or using the Website, users acknowledge that they have read, understood, and agreed to the terms of this Privacy Policy.
Information Collection and Use
Types of Information Collected
The Website collects personal information from its users, including:
Name
Email address
Phone number
How Information is Used
The Website collects this information to:
Store and share user data
Process payments through a third-party payment processor
The Website does not share this information with any third-party vendors for processing or displaying ads.
Security
The Website takes reasonable steps to protect users' personal information against loss, theft, and unauthorized access. The Website has implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information it collects.
Children's Privacy
The Website is not directed at children under the age of 13. The Website does not knowingly collect personal information from children under the age of 13. If the Website becomes aware that it has collected personal information from a child under the age of 13, it will take steps to promptly delete such information.
User Rights
Users have the following rights with respect to their personal information:
Right to access: Users can request access to the personal information the Website holds about them.
Right to rectification: Users can request that the Website rectify any inaccurate or incomplete personal information.
Right to erasure: Users can request that the Website erase their personal information.
Right to object: Users can object to the processing of their personal information.
Contact Us
If users have any questions or concerns about this Privacy Policy, they can contact the Website at:
NVISION3D.ca
Email: Info@NVISION3D.ca
Phone: 613-858-4023
Changes to this Privacy Policy
The Website may update this Privacy Policy from time to time. Users are encouraged to review this Privacy Policy periodically to stay informed about how the Website is protecting their personal information.
NVISION 3D · Ottawa & Gatineau
Still have a question?
Call or email us for help choosing the right media for your next property.